Privacy Policy

Sondo AI Inc built the Sondo - AI Music & Video Generation app as a Freemium app. This SERVICE is provided by Sondo AI Inc at no cost and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used solely for providing the Service. Uploaded audio and generated music/videos are NOT used to train, fine-tune, or improve any AI models. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at Sondo - AI Music & Video Generation unless otherwise defined in this Privacy Policy.

To provide the core functionality of the Service, users may choose to upload audio files or songs. These files are used solely to generate AI-powered music videos or music content explicitly requested by the user.

Device-related information may be collected for app functionality, analytics, diagnostics, and service stability purposes only.

The app uses third-party services strictly for analytics, diagnostics, and app performance monitoring. User-uploaded audio, images, and generated media content are NOT used for advertising or marketing purposes. However, we may use certain device and usage data for advertising attribution and analytics purposes through third-party services such as Facebook and AppsFlyer. In addition, analytics services such as Google Analytics may collect limited device and usage data, and if Google Signals is enabled, may include aggregated demographic and interest-based information for analytics purposes. Analytics services used by the app may collect limited device or usage data for service performance, diagnostics, and aggregated analytics purposes, but they do not access, process, or analyze user-uploaded media content.

Link to the privacy policy of third-party service providers used by the app:

• Google Play Services
• Google Analytics for Firebase
• Firebase Crashlytics
• Facebook

We use Google Analytics to understand how users interact with our Service.

We have enabled Google Signals, which may collect cross-device data, demographic information, and interests from users who are signed in to their Google accounts and have enabled Ads Personalization.

This data is used only for analytics and service improvement. We do not use it for advertising or remarketing.

Users can disable Ads Personalization at: https://adssettings.google.com

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third-party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

We may employ third-party companies and individuals due to the following reasons:

• To facilitate our Service;
• To provide the Service on our behalf;
• To perform Service-related services; or
• To assist us in analyzing how our Service is used.

By using our iOS apps and making in-app purchases, you consent to our sharing of data regarding your usage and consumption of purchased content with Apple, as part of our efforts to resolve refund requests.

We want to inform users of this Service that these third parties have access to their Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

These third-party services may collect and process certain device identifiers and usage data for advertising attribution and analytics purposes.

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

This policy is effective as of April 6, 2026

You have the right to access, update, and delete your personal information at any time. For any requests regarding your data, please contact us at [email protected].

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at [email protected]